Terms and conditions

Last updated October 24, 2026

By placing an order with Print 4K, online, by phone or at the counter, you agree to these terms.

Orders and proofs

Custom orders need artwork that meets our specifications. We send a digital proof for approval, and production starts after you approve it. You are responsible for checking spelling, layout, sizing and color on your proof.

Artwork and rights

You confirm that you own or have the rights to everything you send us to print. Print 4K is not responsible for copyright or trademark problems in customer supplied artwork.

Color and material variance

Printed colors can look slightly different from your screen, and small variation between print runs or materials is normal. That variation is not grounds for a refund.

Pricing and payment

Prices on the site include the options you choose. New York sales tax and shipping are added at checkout. Every order is paid in full before we start printing, whether you pick it up or we ship it: online orders are paid by card at checkout, and orders placed in the shop are paid at the counter.

Turnaround and shipping

Turnaround starts when you approve your proof and is an estimate, not a guaranteed delivery date. Shipping time depends on the carrier and service you pick. See shipping and returns.

Cancellations

You can cancel for a full refund until production starts. Orders already in production are custom made and cannot be cancelled or refunded.

Accounts

Your account opens with a sign in link sent to your email, so keep your email secure.

Text messages

Print 4K order texts are about your own orders only: the release code that prints your photos at our kiosk, a proof that is ready to approve, a file we need from you, a message from our team about your order, an order that is ready for pickup, and shipping updates. We do not send marketing texts.

Texts are off until you turn them on. At checkout, switch on Text me when my proof is ready and when it is done (for photo orders, Text me my release code and pickup updates), or turn texts on in your account settings. In the shop, our team asks you first before adding your mobile number for texts.

Message frequency varies with your orders. Message and data rates may apply. Reply STOP to any text to stop them, reply HELP for help, or call (516) 866-1234. Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text message opt in data and consent are not shared with any third parties. See the text messages section of our privacy policy.

Contact

Print 4K, 1399 Hempstead Turnpike, Elmont, NY 11003. (516) 866-1234. contact@print4k.com.